{"id":2791,"date":"2022-09-06T18:34:18","date_gmt":"2022-09-06T09:34:18","guid":{"rendered":"https:\/\/www.sowelleber.jp\/beplanning\/?p=2791"},"modified":"2022-09-06T18:57:02","modified_gmt":"2022-09-06T09:57:02","slug":"voc%e5%88%86%e6%9e%90%e3%81%a8%e3%81%af%ef%bc%9f%e3%81%9d%e3%81%ae%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%81%a8%e5%a7%8b%e3%82%81%e3%82%8b%e3%81%9f%e3%82%81%e3%81%ae%e3%83%9d%e3%82%a4%e3%83%b3","status":"publish","type":"post","link":"https:\/\/www.sowelleber.jp\/beplanning\/content\/voc%e5%88%86%e6%9e%90%e3%81%a8%e3%81%af%ef%bc%9f%e3%81%9d%e3%81%ae%e3%83%a1%e3%83%aa%e3%83%83%e3%83%88%e3%81%a8%e5%a7%8b%e3%82%81%e3%82%8b%e3%81%9f%e3%82%81%e3%81%ae%e3%83%9d%e3%82%a4%e3%83%b3\/","title":{"rendered":"VOC\u5206\u6790\u3068\u306f\uff1f\u305d\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u59cb\u3081\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u3054\u7d39\u4ecb\uff01"},"content":{"rendered":"\n<p>\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u6d3b\u7528\u306f\u69d8\u3005\u306a\u4f01\u696d\u304c\u53d6\u308a\u7d44\u307f\u3092\u884c\u3063\u3066\u304a\u308a\u307e\u3059\u304c\u3001\u6d88\u8cbb\u8005\u304c\u60c5\u5831\u3092\u767a\u4fe1\u3001\u5171\u6709\u51fa\u6765\u308bSNS\u304c\u4e00\u822c\u7684\u306b\u306a\u3063\u3066\u304b\u3089\u306f\u3001\u305d\u306e\u30c7\u30fc\u30bf\u91cf\u3082\u81a8\u5927\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u305d\u3093\u306a\u81a8\u5927\u306a\u30c7\u30fc\u30bf\u306e\u4e2d\u306b\u306f\u3001\u4f01\u696d\u306e\u6210\u9577\u3092\u62c5\u3046\u91cd\u8981\u306a\u30d2\u30f3\u30c8\u304c\u96a0\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4eca\u56de\u306f\u305d\u3093\u306a\u300c\u9867\u5ba2\u306e\u58f0\u300d\u3068\u3044\u3046\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u4f01\u696d\u6210\u9577\u306b\u6d3b\u304b\u3059\u300cVOC\u5206\u6790\u300d\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"toc\"><li>\u76ee\u6b21<\/li><li><a href=\"#01\" title=\"VOC\u3068\u306f\">VOC\u3068\u306f<\/a><\/li><li><a href=\"#02\" title=\"VOC\u5206\u6790\u3068\u306f\">VOC\u5206\u6790\u3068\u306f<\/a><\/li><li><a href=\"#03\" title=\"\u53ce\u96c6\u65b9\u6cd5\">\u53ce\u96c6\u65b9\u6cd5<\/a><\/li><li><a href=\"#04\" title=\"VOC\u5206\u6790\u306e\u30e1\u30ea\u30c3\u30c8\">VOC\u5206\u6790\u306e\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#05\" title=\"VOC\u5206\u6790\u3092\u59cb\u3081\u308b\u6642\u306e\u30dd\u30a4\u30f3\u30c8\">VOC\u5206\u6790\u3092\u59cb\u3081\u308b\u6642\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/li><li><a href=\"#06\" title=\"VOC\u5206\u6790\u306e\u7d50\u679c\u3092\u65bd\u7b56\u306b\u843d\u3068\u3057\u8fbc\u3080\">VOC\u5206\u6790\u306e\u7d50\u679c\u3092\u65bd\u7b56\u306b\u843d\u3068\u3057\u8fbc\u3080<\/a><\/li><li><a href=\"#07\" title=\"\u307e\u3068\u3081\">\u307e\u3068\u3081<\/a><\/li><\/ul>\n\n\n\n<h2 id=\"01\">VOC\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>VOC\u3068\u306fVoice of Customer\u306e\u7565\u79f0\u3067\u65e5\u672c\u8a9e\u306b\u8a33\u3059\u3068\u300c\u9867\u5ba2\u306e\u58f0\u300d\u3092\u610f\u5473\u3057\u3066\u3044\u307e\u3059\u3002<br>\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3001SNS\u7b49\u3092\u901a\u3057\u3066\u4f01\u696d\u306b\u5c4a\u3044\u305f\u591a\u304f\u306e\u9867\u5ba2\u306e\u58f0\u3092\u96c6\u3081\u3066\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u3084\u958b\u767a\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3092\u5dee\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u76f4\u63a5\u7684\u306b\u5c4a\u3051\u3089\u308c\u305f\u58f0\u4ee5\u5916\u306b\u3082\u500b\u4eba\u30d6\u30ed\u30b0\u3084EC\u30b5\u30a4\u30c8\u306e\u30ec\u30d3\u30e5\u30fc\u306a\u3069\u3082\u9867\u5ba2\u304b\u3089\u306e\u60c5\u5831\u6e90\u3067\u3042\u308a\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u628a\u63e1\u3067\u304d\u308b\u70baVOC\u306b\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"02\">VOC\u5206\u6790\u3068\u306f<\/h2>\n\n\n\n<p>VOC\u3068\u3057\u3066\u96c6\u3081\u3089\u308c\u305f\u9867\u5ba2\u306e\u58f0\u3092\u5206\u6790\u3057\u3001\u305d\u306e\u7d50\u679c\u304b\u3089\u6226\u7565\u3092\u7acb\u3066\u3001\u65bd\u7b56\u3092\u5b9f\u884c\u3057\u3066\u3044\u304f\u3053\u3068\u3067\u3088\u308a\u9ad8\u3044\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u5206\u6790\u306b\u306f\u611f\u60c5\u3092\u4f34\u3063\u305f\u7dcf\u5408\u7684\u306a\u9867\u5ba2\u306e\u58f0\u3001\u3064\u307e\u308a\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u610f\u898b\u3001\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u610f\u898b\u3001\u4f01\u696d\u306e\u5370\u8c61\u3084\u4e2d\u7acb\u7684\u306a\u610f\u898b\u306a\u3069\u3082\u628a\u63e1\u3067\u304d\u308b\u70b9\u304c\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30bb\u30f3\u30c1\u30e1\u30f3\u30c8\u5206\u6790\u3084\u30cd\u30ac\u30dd\u30b8\u5206\u6790\u3092\u884c\u3046\u3053\u3068\u3067\u3088\u308a\u9867\u5ba2\u306e\u58f0\u3001\u611f\u60c5\u304c\u53ef\u8996\u5316\u3055\u308c\u3066\u3044\u304d\u3001\u7af6\u4e89\u7387\u306e\u6fc0\u3057\u3044\u5e02\u5834\u3067\u3082\u63fa\u308b\u304c\u306a\u3044\u81ea\u793e\u306e\u5f37\u307f\u3084\u3001\u4ed6\u793e\u3068\u306e\u5dee\u5225\u5316\u3092\u56f3\u308b\u305f\u3081\u306e\u30d2\u30f3\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u51fa\u6765\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u306e\u58f0\u3092\u96c6\u3081\u3066\u3001\u5206\u6790\u3057\u3001\u6d3b\u7528\u3059\u308b\u3002<br>\u305d\u3057\u3066\u6539\u5584\u3092\u884c\u3046\u3053\u3068\u3067\u9867\u5ba2\u306b\u300c\u304a\u8fd4\u3057\u300d\u51fa\u6765\u308b\u306e\u304cVOC\u5206\u6790\u3067\u3059\u3002<\/p>\n\n\n\n<h2 id=\"03\">\u53ce\u96c6\u65b9\u6cd5<\/h2>\n\n\n\n<p>VOC\u306f\u3042\u3089\u3086\u308b\u65b9\u6cd5\u3067\u53ce\u96c6\u53ef\u80fd\u3067\u3059\u3002<br>\u521d\u3081\u3066\u306eVOC\u3067\u3082\u53d6\u308a\u5165\u308c\u3084\u3059\u3044\u65b9\u6cd5\u306f\u3044\u304f\u3064\u304b\u3042\u308b\u306e\u3067\u3001\u3053\u3053\u3067\u53ce\u96c6\u65b9\u6cd5\u3092\u3054\u7d39\u4ecb\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3>SNS<\/h3>\n\n\n\n<p>Twitter\u3084Instagram\u306a\u3069\u306e\u4f01\u696d\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u958b\u8a2d\u3057\u3066VOC\u3092\u96c6\u3081\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30a8\u30b4\u30b5\u30fc\u30c1\u3092\u884c\u3046\u306a\u3069\u516c\u5f0f\u3068\u306f\u7e4b\u304c\u308a\u306e\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306e\u58f0\u3082\u53d6\u5f97\u53ef\u80fd\u3067\u3059\u3002<br>\u30bf\u30a4\u30e0\u30ea\u30fc\u306b\u9867\u5ba2\u306e\u767a\u4fe1\u3059\u308b\u60c5\u5831\u3084\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u9650\u3089\u305a\u4f01\u696d\u3078\u306e\u610f\u898b\u3001\u30ea\u30ea\u30fc\u30b9\u3078\u306e\u610f\u898b\u306a\u3069\u591a\u7a2e\u591a\u69d8\u306a\u58f0\u3092\u53d6\u5f97\u3067\u304d\u308b\u306e\u304c\u5f37\u307f\u3067\u3059\u3002<\/p>\n\n\n\n<h3>\u53e3\u30b3\u30df\u30b5\u30a4\u30c8<\/h3>\n\n\n\n<p>EC\u30b5\u30a4\u30c8\u3084\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u306a\u3069\u3067\u5546\u54c1\u306e\u30ec\u30d3\u30e5\u30fc\u3092\u60c5\u5831\u6e90\u3068\u3057\u3066\u53d6\u5f97\u3059\u308b\u65b9\u6cd5\u3067\u3059\u3002<br>\u4e3b\u306b\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u306b\u3064\u3044\u3066\u306e\u7d30\u3084\u304b\u306a\u610f\u898b\u3092\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4f8b\u3048\u3070\u5316\u7ca7\u54c1\u306e\u53e3\u30b3\u30df\u30b5\u30a4\u30c8\u306a\u3069\u3067\u306f\u81ea\u793e\u5546\u54c1\u306b\u5bfe\u3059\u308b\u610f\u898b\u306f\u52ff\u8ad6\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u5e74\u9f62\u3084\u808c\u306e\u7279\u5fb4\u306e\u60c5\u5831\u3082\u5171\u306b\u53d6\u5f97\u3067\u304d\u3001\u30b5\u30a4\u30c8\u306b\u3088\u3063\u3066\u306f\u30e6\u30fc\u30b6\u30fc\u7279\u6027\u306b\u7d10\u3065\u304f\u3088\u3046\u306a\u60c5\u5831\u3082\u591a\u304f\u53d6\u5f97\u3067\u304d\u308b\u306e\u304c\u5927\u304d\u306a\u5f37\u307f\u3067\u3059\u3002<\/p>\n\n\n\n<h3>\u30a2\u30f3\u30b1\u30fc\u30c8<\/h3>\n\n\n\n<p>\u30e1\u30eb\u30de\u30ac\u3084\u30cd\u30c3\u30c8\u3092\u4ecb\u3057\u3066\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u672c\u97f3\u306b\u8fd1\u3044\u610f\u898b\u3084\u30ce\u30a4\u30ba\u306e\u5c11\u306a\u3044\u60c5\u5831\u3092\u53d6\u5f97\u3059\u308b\u65b9\u6cd5\u3067\u3059\u3002<br>\u533f\u540d\u6027\u3092\u9ad8\u304f\u3057\u3001\u7279\u5178\u3092\u7528\u610f\u3059\u308b\u3053\u3068\u3067\u56de\u7b54\u7387\u3082\u4e0a\u304c\u308b\u70ba\u3001\u591a\u304f\u306e\u4f01\u696d\u3067\u53d6\u308a\u5165\u308c\u3089\u308c\u3066\u3044\u308b\u53ce\u96c6\u65b9\u6cd5\u3067\u3059\u3002\u3057\u304b\u3057\u30a2\u30f3\u30b1\u30fc\u30c8\u306e\u8a2d\u554f\u306b\u3088\u3063\u3066\u306f\u76ee\u7684\u306b\u6cbf\u3063\u305f\u60c5\u5831\u3092\u53d6\u5f97\u3067\u304d\u306a\u3044\u5834\u5408\u3082\u3042\u308b\u306e\u3067\u3001\u3042\u308b\u7a0b\u5ea6\u306e\u77e5\u898b\u3084\u7d4c\u9a13\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3>\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc<\/h3>\n\n\n\n<p>\u5e97\u982d\u3084\u5c55\u793a\u4f1a\u306e\u6765\u5ba2\u8005\u306b\u5411\u3051\u3066\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u306e\u611f\u60f3\u3084\u8981\u671b\u3092\u805e\u304f\u65b9\u6cd5\u3067\u3059\u3002WEB\u4e0a\u3067\u30e6\u30fc\u30b6\u30fc\u3092\u96c6\u3081\u3066\u30aa\u30f3\u30e9\u30a4\u30f3\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3092\u884c\u3046\u5f62\u5f0f\u3082\u5897\u3048\u3066\u3044\u307e\u3059\u3002<br>\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3068\u3044\u3046\u5bfe\u8a71\u5f62\u5f0f\u306a\u306e\u3067\u3001\u6c17\u306b\u306a\u308b\u610f\u898b\u304c\u3042\u308c\u3070\u3088\u308a\u8a73\u3057\u304f\u8a71\u3092\u805e\u3044\u305f\u308a\u3001\u5b9f\u969b\u306b\u5546\u54c1\u306b\u89e6\u308c\u305f\u9867\u5ba2\u3092\u5bfe\u8c61\u306b\u3057\u3066\u3044\u308c\u3070\u30ea\u30a2\u30eb\u306a\u610f\u898b\u304c\u5f97\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3>\u554f\u3044\u5408\u308f\u305b\u30c1\u30e3\u30c3\u30c8\uff08\u30e1\u30fc\u30eb\uff09<\/h3>\n\n\n\n<p>\u4f01\u696d\u306eHP\u5185\u306b\u3042\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u554f\u3044\u5408\u308f\u305b\u7528\u306e\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u60c5\u5831\u3092\u53d6\u5f97\u3059\u308b\u65b9\u6cd5\u3067\u3059\u3002<br>\u3053\u3053\u306b\u5bc4\u305b\u3089\u308c\u308b\u60c5\u5831\u306f\u30af\u30ec\u30fc\u30e0\u3001\u8981\u671b\u306a\u3069\u306e\u300c\u65e9\u6025\u306b\u6539\u5584\u3059\u3079\u304d\u300d\u8ab2\u984c\u304c\u3068\u3066\u3082\u591a\u3044\u306e\u3067\u3001\u91cd\u8981\u5ea6\u304c\u9ad8\u3044\u3001\u3059\u306a\u308f\u3061\u65e9\u6025\u306b\u5bfe\u7b56\u304c\u5fc5\u8981\u306a\u61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id=\"04\">VOC\u5206\u6790\u306e\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n<p>VOC\u5206\u6790\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u4f01\u696d\u5229\u76ca\u306b\u306a\u308b\u3082\u306e\u306f\u3068\u3066\u3082\u591a\u3044\u3067\u3059\u3002VOC\u306fBtoB\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u81ea\u793e\u306e\u4ed6\u90e8\u7f72\u540c\u58eb\u306e\u9023\u643a\u306a\u3069\u5e45\u5e83\u304f\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u51fa\u6765\u308b\u304b\u3089\u3067\u3059\u3002<br>\u30e1\u30ea\u30c3\u30c8\u3092\u3044\u304f\u3064\u304b\u78ba\u8a8d\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3>\u30ea\u30fc\u30c9\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u304c\u53ef\u80fd<\/h3>\n\n\n\n<p>VOC\u306f\u591a\u69d8\u306a\u610f\u898b\u3092\u96c6\u3081\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3042\u308a\u3001\u5f93\u6765\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u91cd\u8981\u8996\u3055\u308c\u3066\u3044\u305fPOS\u30c7\u30fc\u30bf\u306e\u300c\u8cfc\u5165\u8005\u60c5\u5831\u300d\u3068\u3044\u3046\u67a0\u7d44\u307f\u3092\u8d85\u3048\u3066\u30c7\u30fc\u30bf\u3092\u898b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br>\u5546\u54c1\u3092\u8cfc\u5165\u3057\u3066\u3044\u306a\u3044\u898b\u8fbc\u307f\u5ba2\u306e\u30c7\u30fc\u30bf\u3082\u53ef\u8996\u5316\u3059\u308b\u305f\u3081\u300c\u306a\u305c\u8cfc\u5165\u3057\u306a\u3044\u306e\u304b\u300d\u3092\u7d30\u304b\u304f\u8ffd\u6c42\u3067\u304d\u3001\u5177\u4f53\u7684\u306a\u8981\u56e0\u304b\u3089\u5bfe\u7b56\u3092\u6253\u3064\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<br>\u898b\u8fbc\u307f\u5ba2\u306e\u300c\u4e0d\u6e80\u300d\u3092\u89e3\u6d88\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u300c\u9867\u5ba2\u300d\u3078\u3068\u80b2\u6210\u3059\u308b\u3053\u3068\u304c\u51fa\u6765\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<h3>\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u958b\u767a\u30fb\u6539\u5584<\/h3>\n\n\n\n<p>SNS\u306a\u3069\u3067\u30e6\u30fc\u30b6\u30fc\u304c\u767a\u4fe1\u3057\u3066\u3044\u308b\u60c5\u5831\u306f\u69d8\u3005\u3067\u3059\u3002<br>\u8981\u671b\u3084\u30af\u30ec\u30fc\u30e0\u306f\u8ab2\u984c\u628a\u63e1\u306b\u76f4\u7d50\u3059\u308b\u3088\u3046\u306a\u610f\u898b\u3067\u6539\u5584\u7b56\u3068\u3057\u3066\u53d6\u308a\u5165\u308c\u3084\u3059\u3044\u3067\u3059\u304c\u3001\u4e2d\u306b\u306f\u9867\u5ba2\u304c\u81ea\u793e\u5546\u54c1\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u3066\u611b\u7528\u3057\u767a\u4fe1\u3057\u3066\u3044\u308b\u3088\u3046\u306a\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002<br>\u3053\u306e\u3088\u3046\u306a\u5834\u5408\u306f\u5546\u54c1\u306b\u5bfe\u3059\u308b\u65b0\u305f\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306a\u3069\u3001\u96a0\u308c\u305f\u9700\u8981\u3092\u767a\u898b\u3067\u304d\u308b\u30c1\u30e3\u30f3\u30b9\u306b\u3082\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u304a\u5ba2\u69d8\u306e\u58f0\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u7d50\u679c\u3068\u3057\u3066\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u304a\u5ba2\u69d8\u306e\u58f0\u3092\u53ef\u8996\u5316\u3059\u308b\u3060\u3051\u3067\u3082\u55b6\u696d\u6d3b\u52d5\u306b\u6709\u76ca\u306a\u60c5\u5831\u306b\u306a\u308a\u3001\u5546\u8ac7\u6210\u529f\u7387\u306e\u5411\u4e0a\u3082\u76ee\u6307\u3059\u3053\u3068\u304c\u51fa\u6765\u308b\u306a\u3069\u3001\u591a\u304f\u306e\u89b3\u70b9\u3067\u5229\u76ca\u5411\u4e0a\u304c\u898b\u8fbc\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"05\">VOC\u5206\u6790\u3092\u59cb\u3081\u308b\u6642\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n<h3>\u5206\u6790\u306e\u76ee\u7684\u3092\u660e\u78ba\u5316\u3059\u308b<\/h3>\n\n\n\n<p>\u7121\u8a08\u753b\u3060\u3068\u305b\u3063\u304b\u304f\u30c7\u30fc\u30bf\u3092\u96c6\u3081\u3066\u5206\u6790\u3057\u3066\u3082\u3001\u300c\u89e3\u300d\u3068\u306a\u308b\u7d50\u8ad6\u306f\u5c0e\u304d\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002<br>\u307e\u305a\u306f\u300c\u4f55\u3092\u3057\u305f\u3044\u306e\u304b\u300d\u3068\u3044\u3046\u76ee\u7684\u3092\u3057\u3063\u304b\u308a\u5b9a\u3081\u307e\u3057\u3087\u3046\u3002<br>\u4f8b\u3048\u3070\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u304b\u3059\u3068\u3057\u3066\u3082\u300c\u8a8d\u77e5\u5411\u4e0a\u300d\u306a\u306e\u304b\u300c\u8cfc\u5165\u7387\u5411\u4e0a\u300d\u306a\u306e\u304b\u3001\u76ee\u7684\u304c\u9055\u3048\u3070\u5206\u6790\u3059\u3079\u304d\u60c5\u5831\u3084\u7c92\u5ea6\u3082\u5909\u308f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u4eee\u8aac\u3092\u7acb\u3066\u3066\u304b\u3089\u5206\u6790\u3092\u884c\u3046\u4e8b\u3082\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u306e1\u3064\u3067\u3059\u3002<br>\u300c\u898b\u8fbc\u307f\u5ba2\u306b\u3053\u3093\u306a\u30cb\u30fc\u30ba\u304c\u3042\u308b\u304b\u3089\u3001\u65b0\u305f\u306b\u3053\u3093\u306a\u5546\u54c1\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3057\u305f\u3089\u3069\u3046\u304b\u300d\u3068\u3044\u3046\u65bd\u7b56\u306e\u4e2d\u67a2\u306b\u306a\u308b\u3088\u3046\u306a\u4eee\u8aac\u3092\u7acb\u3066\u3001\u4eee\u8aac\u304c\u9593\u9055\u3063\u3066\u3044\u306a\u3044\u304b\u3001\u9593\u9055\u3063\u3066\u3044\u308c\u3070\u3069\u3046\u65b9\u5411\u6027\u3092\u6b63\u3059\u304b\u3001\u30c7\u30fc\u30bf\u3092\u5143\u306b\u518d\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br>\u3057\u304b\u3057\u3001\u4eee\u8aac\u306e\u60c5\u5831\u3060\u3051\u306b\u56da\u308f\u308c\u3066\u3057\u307e\u3046\u3068\u3001\u809d\u5fc3\u306a\u30c7\u30fc\u30bf\u3092\u898b\u843d\u3068\u3059\u53ef\u80fd\u6027\u3082\u3042\u308b\u306e\u3067\u3001\u3042\u304f\u307e\u3067\u3082\u5e45\u5e83\u304f\u30c7\u30fc\u30bf\u3092\u898b\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3082\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<h3>VOC\u3092\u53ce\u96c6\u3059\u308b<\/h3>\n\n\n\n<p>\u5192\u982d\u3067\u89e6\u308c\u307e\u3057\u305f\u304c\u3001VOC\u306e\u53ce\u96c6\u306b\u306f\u69d8\u3005\u306a\u30e2\u30ce\u304c\u3042\u308a\u307e\u3059\u3002<br>SNS\u306e\u30c4\u30fc\u30eb\u3084\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u7b49\u3092\u65e2\u306b\u4f5c\u6210\u3057\u3066\u3044\u308b\u4f01\u696d\u3082\u591a\u3044\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u300c\u5206\u6790\u306e\u76ee\u7684\u306b\u6cbf\u3063\u305f\u60c5\u5831\u300d\u304c\u305d\u306e\u53ce\u96c6\u65b9\u6cd5\u3067\u53d6\u5f97\u51fa\u6765\u308b\u304b\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<br>\u307e\u3057\u73fe\u72b6\u306e\u53ce\u96c6\u65b9\u6cd5\u3060\u3068\u30c7\u30fc\u30bf\u4e0d\u8db3\u304c\u61f8\u5ff5\u3055\u308c\u308b\u3088\u3046\u3060\u3063\u305f\u3089\u65b0\u3057\u3044\u624b\u6cd5\u65b9\u6cd5\u3092\u691c\u8a0e\u30fb\u5c0e\u5165\u3059\u308b\u3053\u3068\u3082\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3>\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b<\/h3>\n\n\n\n<p>VOC\u5206\u6790\u306b\u306f\u30c4\u30fc\u30eb\u304c\u7121\u304f\u3066\u3082\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<br>\u3057\u304b\u3057\u3001\u6628\u4eca\u306eVOC\u30c7\u30fc\u30bf\u306f\u30d3\u30c3\u30b0\u30c7\u30fc\u30bf\u3068\u547c\u3070\u308c\u308b\u307b\u3069\u81a8\u5927\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<br>\u30c7\u30fc\u30bf\u306e\u6574\u7406\u3084\u5206\u6790\u306b\u306f\u7d4c\u9a13\u306e\u3042\u308b\u4eba\u6750\u30ea\u30bd\u30fc\u30b9\u304c\u5fc5\u8981\u4e0d\u53ef\u6b20\u306a\u306e\u3067\u3001\u521d\u3081\u3066\u5206\u6790\u3092\u884c\u3046\u5834\u5408\u3084\u4eba\u54e1\u306e\u78ba\u4fdd\u304c\u96e3\u3057\u3044\u5834\u5408\u306f\u5206\u6790\u30c4\u30fc\u30eb\u306e\u691c\u8a0e\u3082\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<br>VOC\u5206\u6790\u306b\u306f\u4e0b\u8a18\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u52b9\u679c\u7684\u306b\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u51fa\u6765\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30fbCRM\uff0f\u9867\u5ba2\u5206\u6790\u30c4\u30fc\u30eb<br><\/strong>CRM\u3084\u9867\u5ba2\u5206\u6790\u30c4\u30fc\u30eb\u306f\u3001\u9867\u5ba2\u306e\u8cfc\u8cb7\u30c7\u30fc\u30bf\u3084\u5c65\u6b74\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u30c7\u30fc\u30bf\u3068VOC\u3092\u7d10\u3065\u3051\u305f\u308a\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306a\u306e\u3067\u3001\u591a\u304f\u306e\u4f01\u696d\u304c\u5c0e\u5165\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u30fb\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u30c4\u30fc\u30eb<\/strong><br>\u30c6\u30ad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